Installing An Automatic Gate: Common Problems

Automatic gates have become increasingly popular due to their convenience, security, and aesthetic appeal. They offer a seamless entry and exit experience while enhancing the overall safety and privacy of a property. However, like any sophisticated system, automatic gates can encounter various issues during installation that may require troubleshooting

In this blog, we will explore some of the common problems that can arise when installing an automatic gate and discuss possible solutions.


Choose the best materials

First thing’s first, when installing an automatic gate you want to ensure you purchase high quality materials. Here at Mackson, not only are all of our automatic gates made using high quality Colorbond steel, aluminium slats or tubular fencing–but we also provide custom made materials to fit the needs of specific projects. When you’re looking for materials for your project: think metal, think Mackson.

Troubleshoot your automatic gate

When you’ve installed your automatic gate, it’s important to troubleshoot to check if there are any issues with its performance. Although our DIY kits are easy to install, we advise that you double check installation at every step. Checking each part and connection as you go will allow you to correct any mistakes as they happen and ensure perfect mobility for your automatic gate. Once properly installed, you’ll be able to rest knowing that your automatic gate will deliver optimal performance every time. 

Power supply issues

One of the primary challenges during installation is ensuring a reliable power supply for the automatic gate system. Inadequate or unstable power can lead to malfunctions, gate failure, or even damage to the control mechanism. Insufficient wiring, faulty electrical connections, or power fluctuations are common culprits. Unless you have experience as an electrician, we advise customers to work with a qualified electrician who can assess the power requirements and provide professional mechanical and electrical fittings.

The process of installing the gate motor depends on the type of motor you’re installing. However, here are some general quick tips for installing automatic gate motors: 

–  Make sure the motor is installed on a base plate that is bolted to the pad or that the motor fitted directly to the pad. 

–  Install the motor in the correct position in relation to the gate, where the front of the gate meets the motor’s output gear. Incorrect positioning might prevent the gate from opening and closing.

–  Test the alignment of the motor with the gate by pushing the gate open and close by hand slowly. Always be gentle and careful in case the gate is loose or the alignment needs adjusting.

–  Position the motor as close to the driveway as possible unless there’s an open stripe plate attached to the gate.

–  Silicon or other sealant can be used to keep cables secure when installed in the ground/concrete.

Sensor and safety concerns

Automatic gates employ sensors to detect vehicles or pedestrians, ensuring safe and efficient operation. However, problems with sensors can arise, resulting in issues such as false detections, gate collisions, or unintended movements. Misaligned or dirty sensors, as well as damaged wiring, are common causes. Regular maintenance and cleaning of the sensors are essential to prevent malfunctions. Adjusting the sensor’s alignment or replacing damaged components may also be necessary to ensure proper functionality and to enhance safety.

If you experience issues with your gate’s sensor, inspect the wiring. Damages to the wiring is a common issue that will result in malfunctions. These damages can be due to improper wiring, chewing from rodents and insects or extreme weather conditions. Not to worry, if your sensor is experiencing issues there’s often an easy fix. For problems involving the wiring, contact an electrician for professional support.

Mechanical malfunctions

Automatic gates consist of various mechanical components, such as motors, gears, and hinges. If installed incorrectly, malfunctions can occur. Motor failures, gearbox issues, or misaligned hinges can prevent the gate from opening or closing smoothly. Regular lubrication and maintenance of these mechanical parts can significantly reduce the risk of malfunctions. However, if problems persist, it is advisable to consult a professional gate technician to diagnose and address the underlying mechanical issues.

Environmental factors

Automatic gates are exposed to various environmental conditions, such as rain, extreme temperatures, and dust. These factors can impact the gate’s performance and longevity. Corrosion due to moisture, freezing of components, or excessive dirt accumulation can lead to gate malfunctions. Installing weatherproof enclosures, applying protective coatings, and conducting routine inspections can help mitigate these issues. Regular cleaning and maintenance should be part of a comprehensive gate care routine.

When you follow the instructions to install your automatic gate, the steps will consider environmental factors such as the heat, cold and rain. For motors, there’s steps in place to ensure rain doesn’t leak into the control system and heat is minimised. Read the instructions closely to ensure you follow the steps correctly. 

DIY automatic gate kits from Mackson

While installing an automatic gate offers numerous benefits, it is essential to be aware of the potential problems that may arise during the installation process. Power supply issues, sensor malfunctions, mechanical problems, and environmental factors are among the common challenges that need to be addressed.

If you have any questions about installing your automatic gate from Mackson, we encourage all of our customers to contact us for help. We want to make sure that you feel happy and confident with the performance of your automatic gate. If any issues arise, get in contact with us

By choosing high quality materials for your automatic gate, installing your gate correctly, conducting regular maintenance, and promptly addressing any issues that arise, you can ensure a reliable and efficient automatic gate system that enhances the security and convenience of your property for years to come. 


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